JG Summit is going into the business process outsourcing (BPO) business as demand for high-quality BPO services continues to rise.

ITech Global Business Solutions, Inc. (ITech Global), a PEZA-registred company, located at Robinsons Otis with an initial seat capacity of 777, aims to provide better customer service, technical support, telemarketing and tele-collections, market intelligence, financial services, IT services including SAP consulting & implementations services to clients.

The company provides both voice and non-voice solutions in the telecommunications, airline, real estate, hotel, retail and banking & finance industries in North America, Australia, Europe, New Zealand, Singapore and other Asian countries.

“ITech is among the preferred BPO providers in the Philippines because of its ability to provide on-brand customer experience to clients at significantly lower costs. We add value by improving the clients’ overall operational efficiency while reducing operating expenses and program start-up risks. We leverage on our synergies with the other JG Summit companies to shorten mobilization time and client ramp-up requirements.” Arlene Aguilar, ITech Global’s General Manager said. Read more...

(www.mb.com.ph)