THE Philippines is poised to become the world leader in the multibillion-dollar worth healthcare information management outsourcing this year, an executive of the Information Communications and Technology Office (ICTO) said on Wednesday.

“The availability of licensed healthcare professionals such as nurses in the country would ensure the steady supply of agents to fill in the seats for healthcare outsourcing,” said ICTO Deputy Executive Director Alejandro Melchor in a statement.

He said that besides medical transcription, the healthcare outsourcing market has evolved to include high-value services namely clinical coding, disease management, revenue cycle management and pharmaceutical benefits management.

As the number one voice services provider worldwide, Melchor added that it is crucial for the Philippines to move into “high-value chain” services such as the four growth areas.

“Medical information outsourcing is the most promising of the four sectors we are targeting for growth. In fact, the Philippines is the de facto number one this year, not in the total number of seats but in terms of being a destination of choice,” Melchor said.

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By Raadee S. Sausa